tag:blogger.com,1999:blog-657368378863560055.post4311754448036495043..comments2024-03-14T07:19:24.226-04:00Comments on ANNIE AND AUNT: Unhappy returnAnniehttp://www.blogger.com/profile/10668869030805539811noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-657368378863560055.post-11994521863266427022012-02-26T22:20:57.115-05:002012-02-26T22:20:57.115-05:00Deborah, it must be difficult to keep customers sa...Deborah, it must be difficult to keep customers satisfied (I'm having a Simon & Garfunkle moment) and maintain store policies that are fair to you. I think returning a book because you didn't like it is very presumptuous. And rude! Especially after several months. <br /><br />Maybe you could have a depreciating value policy. A dollar a week? This can't happen often, does it? Maybe it does. My hairdresser says that she has a client that forgets to pay her about every fourth visit. I asked her why she didn't remind her to pay, and she said she couldn't risk losing a regular client. I guess that's the way it is when you depend on returning customers.<br /><br />Again, I love your blog!Ali Bhttps://www.blogger.com/profile/15744571560735322734noreply@blogger.com